Table of Contents


CI tool




Add CIs to the case


  1. Click on the CI Affected or CI button1), to open the CI Affected window:



  2. To add CIs to the case, click Add button, the search window will open.
    • Search CIs by criteria such as: CI Name, Brand, CI Type, etc.
    • Or select from the complete list of CIs:



      Select a record and click on the button Use selected record.









1)
from the case management console