Table of Contents
CI tool
Add CIs to the case
Edit/Delete CIs related to the case
CI tool
Add CIs to the case
Edit/Delete CIs related to the case
Add CIs to the case
Click on the
CI Affected
or
CI
button
1)
, to open the
CI Affected
window:
To add CIs to the case, click
Add
button, the search window will open.
Search CIs by criteria such as:
CI Name, Brand, CI Type, etc.
Or select from the complete list of CIs:
Select a record and click on the button
Use selected record
.
Edit/Delete CIs related to the case
1)
from the case management console