To add affected CIs to an incident, click on a popup screen allows you to browse for CIs.
View all or search for a specific CI.
Filter by column, drag a column header to group
Select a CI and click on to add.
Select CI and click on
A popup screen allows you to view information and relations of
BASIC |
---|
CI general information Serial number, Generic name: I.e. MONITOR Status: in (Active CI), out CI Define: CI type> PEOPLE, DEVICE, KNOWN ERROR RECORD, WORKAROUND RECORD, LOCATION, COST CENTER, SERVICE, etc. Description: CI description Optional CI Information:WORKAROUNDINFORMATION, SETCPU, CPU, IP |