A complete set of tools

for the management of IT infrastructure and services.



Continuously updated inventory

On a daily basis Discovery updates information in the inventory, changes in software and hardware of PC’s, laptops, servers, tablets, PDA’s and users’ information.

BENEFITS

Savings in technology purchases, allocations and renovations through decisions based on complete, current and reliable information.

Reduced risk of legal fines and sanctions for noncompliance in laws and copyrights.

Increased user productivity thanks to the decrease of inactivity through the increased efficiency of the tech support.

A clear view of the capacity, use, and health of your IT infrastructure.

Regain the control of your IT infrastructure and improve your users’ perception of your tech support.

COMPONENTS

Identification of Assets

The Discovery agent automatically generates a unique identifier that guarantees correct and reliable statistics without any duplicates, even if the hardware configuration is changed or if the users have been reassigned to different equipment.

Inventories

Continuously updated inventory of hardware, software, files and system users. In addition to commercial and in-house software, Discovery also compiles data of the network, IP, host name and domains, among others.

User Survey

How data becomes information. Discovery allows you to add user and computer environment data that is automatically associated with the inventory: Names, positions, locations, cost centers, telephone numbers, extensions, emails, inventory tags and other required information.

Hardware life history

Certificates of delivery of equipment to new users, proof of delivery certificates, resumes, equipment status, and maintenance reports.

Secure remote control/p>

Provide support to your users centrally optimizing the use of channels using secure connections authorized by the user and approved by the administrator.

Remote operation

Centrally run programs and scripts, swap files, contact users through voice chat, display messages on screens and turn on PC’s among other options.

Software distribution

Standardize the type of applications that your uses must have in their workstations and the patches installed optimizing the time and resources invested in this.

Monitoring and control

Configure the Discovery management robot to perform all repetitive tasks from updating the Service Pack to updating a new Office version or applying corrective measures automatically.

Alarms

Find out about all the changes occurring in your infrastructure: memories, unauthorized logins and any of the other records collected by Discovery and even automatically execute activities associated with those changes i.e. alerts, uninstallations, reports, among others.

License monitoring

Ensure that the number of licenses installed does not exceed the amount purchased and also analyze if the use of these is justified for each machine, otherwise uninstall them automatically.

Policies

Strengthen the Active Directory restrictions preventing the execution of specific programs and the use of USB drives among others.


COMPATIBLE SYSTEMS

For the Discovery agent

  • The entire Windows family from 98 to Windows 8.1. Windows Server from 2003 to 2012 (32 and 64 bit). – Windows Mobile
  • Linux Red Hat Enterprise 5, OpenSUSE 11, CentOS 5, Fedora 11, Debian 5, Ubuntu Desktop and Server 9 and higher.
  • Mac - OS version 10 and higher.
  • Android version 2.3.3 (GINGERBREAD_MR1) and higher.

For the Discovery Server

  • Operating System Windows 2008 or higher and Server 2012 in its multiple editions (32 and 64 bit).
  • Internet Explorer 6 and higher.

For the Database

  • Microsoft SQL Server 2005 in its various editions (32 and 64 bit).
  • Oracle 10 g version 1 / version 2 and higher

Argentina

Arroyo 932 of 6A Capital Federal
Phone. 54 11 4393 4884

+ Email

Colombia

Av. El Dorado No. 68C-61
Edificio Torre Central Oficina 826
Phone.: (57-1) 427 6047

+ Email

Spain

Av. Juan Carlos I
Nº 13, Planta 2
Torre Garena
28806 Alcalá de
Henares, Madrid
Phone: (+34) 911 822 757
FAX: (+34) 911 822 768

+ Email

USA

2805 Walnut Ln
Hurst, Texas, USA
ZIP 76054
Phone.: 817 281 7866

+ Email

Mexico

Ejército Nacional,
487, Piso 2
11520 México D.F.
Phone: +52 55 5233 8403
Fax: +52 55 5233 8404

+ Email

Peru

Calle Las Camelias
Nº 828
San Isidro
Lima - Perú

+ Email