BacklinksExport to PDFFold/unfold allBack to top enes Share via Share via... Twitter LinkedIn Facebook Pinterest Telegram WhatsApp Yammer RedditSend via e-Mail × Table of Contents Link tool How to link case(s) Edit/Delete/View related cases Link tool To link cases Edit/Delete/View How to link case(s) Click on the Link button or the Related Cases button1) to open the window to edit relationships: To add one or more related cases, click on the Add button, the following window will open: Select Case to link: Click on to open the Advanced search: Select from the list and click on Use selected record. After the case selection: Category will be autocompleted. Fill in the fields: Relationship type: to define the type of relationship. Enter the Title(Subject) and Description of the relationship between cases. Edit/Delete/View related cases 1) from the case management console en/advisor/link_tool.txt Last modified: 2021/07/13 17:43by adminnancy