Create a RFC from a problem record

See:
How to solve a problem

1. In the Problem attention window, click on and complete the RFC form.
   
   Problem attention screen
   
   
   RFC form
   
   
2. In the matrix of activities select the RFC and start attention:
   
   
   
   Continue with the problem attention, add activities and actions required.
   
   To create Knownerrors and Workarounds:
   Create Knownerrors and Workarounds