Queries, Charts and Reports

Administrators and managers have customizable queries, charts and reports available in their consoles to help them evaluate service trends, i.e. CIs with more reported issues, incidents, problems, requests, how many cases are closed or in progress, etc.
IT Help Center gives you the posibility to create and design as many custom reports as needed.

See:
Security Module and How to create and design queries, charts and reports:
Security Module and Dynamic queries

To export query, click on

To see chart click on





Chart export tools:

To save report click on



Exported Report (Word format)